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00:00:00 - Start of Interview 00:00:39 - How Kim came to UW-Madison

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Partial Transcript: Alright so I sent you the topics in advance...

Segment Synopsis: Kim explains that she lived in Madison growing up, and she watched her mom go to medical school at UW-Madison in the 1950s. Those experiences kept her close to Madison and the UW hospital. She used to work at UW hospital before coming in her current role.

Keywords: UW-Hospital; UW-Madison

00:02:20 - Kim's work and research interests

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Partial Transcript: So if you could take a little about what factors...

Segment Synopsis: Kim works to support orthopedic surgeons and rehab medicine doctors. She explains how her interest in health and well-being came from her mother and led her to her career in exercise physiology. She goes on to explain her transition from patient care to administrative work after getting her MBA.

Keywords: Health; MBA; Patient Care; UW-Hospital; Well-being

00:05:14 - Kim speaks about getting her second master's degree while working full time

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Partial Transcript: So then were you doing your graduate work

Segment Synopsis: Kim explains how many things she had to juggle while working full-time, raising kids, getting another master's degree, and being the bread-winner of her family. She thinks that experience set a great example for her kids.

Keywords: Exercise physiology; Masters Programs; Work-Life Balance

00:07:25 - Kim explains her job in administration at UW-Hospital

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Partial Transcript: So the next question is— I assume you get asked...

Segment Synopsis: Kim says that her job involves her working in two roles: (1) she leads and works with a group of doctors and (2) she oversees an administrative team. She says her job boils down to being a flexible facilitator of problems, processes, and barriers.

Keywords: Problem Solving

00:09:07 - Kim explains her "typical day"

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Partial Transcript: So next question then is...

Segment Synopsis: Kim says she is in meetings a lot of the time. Then, she gives an example of her day-to-day work schedule/tasks. She says she touches each mission of UW hospital each day to move initiatives forward. Kim then explains that most of what she does is not pre-planned; she often has to work on problems as they come.

Keywords: Administration; Principal Investigator; Strategic Planning

00:15:32 - How technology has changed Kim's work over time

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Partial Transcript: So now I want to talk about two...

Segment Synopsis: Kim says that the rapid changes to technology has changed a lot of her field. She talks specifically about robots helping in the operating room. She then talks about another robot that one of her principle investigators needs to do research on joints. Finally, she speaks about how the pandemic has changed her administrative work, including virtual meetings.

Keywords: ACL; Covid-19; Medical Operations; Robots; Zoom

00:19:41 - How technology has let Kim analyze problems with big data

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Partial Transcript: Before I move to Covid, I want to ask one...

Segment Synopsis: Kim explains how when she first started, she had to wait for a report to come out for her to be able to address problems. Today, everything is in a dashboard that Kim can access at any time. Overall, technology can let her access data much faster

Keywords: Data analytics

00:22:16 - The ways the Covid-19 pandemic has changed Kim's work

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Partial Transcript: Ok so I now want to move...

Segment Synopsis: Kim explains how Covid basically changed everything she did in the medical field. Early on in the pandemic, she explains, the health system at UW-Madison told all patients to go home and all non-essential care was put to the side. She had to tell all non-essential patients that they still would receive care but only at a later date. There were also some permanent changes like the increase in Telehealth appointments. In terms of her administrative work, she had to move it all to at-home working. Even now, she says it is much harder to work collaboratively to come to effective decisions while working online.

Keywords: Coronavirus; Covid-19; Essential Workers; Non-essential work; Pandemic; Spanish Flu; Telehealth

00:29:32 - Kim's work in academic staff governance/groups

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Partial Transcript: So now I want to move from your work to...

Segment Synopsis: Kim says she has not been involved in academic staff governance or groups, but she thinks she should look into the possibility.

00:30:08 - Kim's thoughts on the relation between faculty and staff

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Partial Transcript: So now let's move to a general question...

Segment Synopsis: Kim explains how she works with physicians, some who are on the tenure (faculty) staff, and two other groups of physicians that are academic staff. She says that she treats all physicians as if they are faculty even though the university might not actually consider them faculty. Yet, there are still differences in tenure, promotion, etc. Overall, Kim says that the day-to-day work does not have strict boundaries between academic staff and faculty.

Keywords: Promotion; Tenure

00:34:34 - Speaking about getting the Chancellor's Award for Excellence

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Partial Transcript: So now I would like to get the story behind...

Segment Synopsis: Kim says she was humbled by the award and even the nomination. She says she tries hard to work at a really high level, so she almost feels like it was odd to be singled out when she just tries to do her job well among a really great team. Finally, she says the reception was very well done.

Keywords: Academic Staff Awards; Reception

00:38:35 - Kim speaks about the experience of being a woman in leadership at UW-Madison

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Partial Transcript: So before I get to the final question...

Segment Synopsis: Kim says that she feels that she has been afforded opportunities and that her gender has not held her back. That said, she says that she is very proud that the amount of female faculty (orthopedic physicians) faculty has gone up since she's started working at UW-Madison due to a concerted effort. Now, she says she's shifting to working on more racial diversity.

Keywords: Female Faculty; Gender; Race; Residency

00:43:42 - Final thoughts as Kim looks back at her career thus far

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Partial Transcript: Ok, so we have a few minutes left, and the last question...

Segment Synopsis: She says it is an honor and privilege to work at UW-Madison because it is such a special place.

Keywords: UW-Madison; University of Wisconsin

00:45:08 - End of Interview